Indy
Hyper Poster
I think you are trying to give too much credit to the operators. A person generally doesn't need any prior experience in any job whatsoever to have a ride operator job. They are operating equipment designed by people who specialize in designing this type of equipment and owned by people who specialize in operating and managing this type of equipment. For all intents and purposes, they are commonly average people who just want a job that sounds fun. If somebody above their pay grade says that the ride is safe, then they have no reason to overly question it. Besides, non-thoosies think a lot of things in the industry look/seem unsafe. I've been with people who thought B&M hypers seemed unsafe because they don't have OTSRs. Heck, I've been with people who don't understand how a roller coaster train stays on the track.It seems like they had dedicated "fat seats" on the ride which had been modified. The ride ops must have known that they should place their bigger guests in these specific seats. That should trigger some red flags. Just looking at Tyre in his seat looks dangerous, regardless off manuals and training that can be noticed. The ride ops who are trained should have reported this immediately, if the manager didn't care then go to the authorities.
And the idea that red flags should have been triggered because there were "fat seats" as you referred to them is a pretty difficult one to substantiate. It is pretty common to go to parks and see signs in stations that point to rows that are more accommodating. The average person doesn't overly question why it is more accommodating. They just trust it has been designed to be more accommodating.
At the end of the day, the ride ops did their job as they were trained to do. No blame can be placed on them whatsoever.